Step 1
Your safety comes first! Make sure everyone involved is safe, and that you've moved away from the road. Call '000' if you need to.
Claims
NOW ARE WE GONNA DO THIS THE EASY WAY, OR THE EASY WAY?
Claims can be a pain to file. But since we've changed everything else to be cruisy as, why not this? If something goes wrong, it's as easy as 1, 2, 3.
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Step 2
Grab the important details: names, addresses, phone numbers, licence details, the number plates of everyone involved, and contact details of any witnesses.
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Step 3
Give us a ring on 1300 116 257. If you need any help, or need your car towed as a result of an event we cover, we'll organise a tow for you to our nearest authorised spot.
Done all of the above?
You're ready to lodge your claim.
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Call us, maybe?
We're waiting patiently by the phone for you to call us on 1300 116 257. Seriously though, anytime - we're here for you 24/7.
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Submit online
You can log into your Online Self Service Account at any time to lodge a claim. We'll shoot you an email once we receive it, and you'll e-hear from us in a jiffy.