Our monthly comprehensive car insurance policies cover loss or damage to your car from accidental collision, fire or explosion, theft, attempted theft, vandalism, storms/floods/water, lightning, hail or accidents, subject to the terms, conditions, limits and exclusions of the policy.
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This may shock you but there’s no additional fees on top of your premium for adding additional drivers on your policy. So if your awkward cousin Janine decides to sleep on your couch for the next couple of months and is really keen on using your car for that period, you can login and add her to your policy.*
* Altering your policy may result in a change in premium. Only certain policy details can be changed, and some changes are subject to underwriting and acceptance criteria
If you need to make a claim – we’ve got a few different methods to keep it easy for you. Login to the portal to lodge online. Shoot us an email if you like the aeroplane sound effect when you hit the send button. Or, if you need to speak to someone irl – just call us, and we’ll have someone ready to help you through the process 24/7/365.
While we don’t really want you to bail on us (we’ll miss you), we do want you to know you can cancel anytime you need, and you’ll get your premium for the time that was remaining on your monthly policy back in your pocket.
If your car is in the shop getting repaired for a covered incident, we’ll help cover your hire car costs or help fund other replacement transport, up to $80 per day for up to 21 days, so you can roll your own way.
Be creative. Send over the receipt and we’ll cover it up to $80 a day for 21 days.
EXPLAINED
DRIVER$800
DRIVERWith no trip data^ recorded in the ROLLiN' App
$1000
DRIVER$3000
Log in to your account to add your mates to the policy* before you hit the road.
Basically it’s an $800 excess for listed ROLLers and $3,000 for anyone unlisted.
For Safe 'n Save customers, there is an additional "no trip data" excess of $1000. Don't know what Safe 'n Save is? Check it out here.
* Altering your policy may result in a change in premium. Only certain policy details can be changed, and some changes are subject to underwriting and acceptance criteria.
^ If you have Safe ‘n Save added to your policy, “no trip data” refers to a Listed Driver not having the ROLLiN' app running on their phone of at the time of an at fault incident. For example, the app was not logged in, or the phone with the app running was left at a different location. Find out more about how this works in the PDS and the Premium, Excess & Discounts Guide at the bottom of this page.
We're digital first but we're definitely run by real humans. If an incident occurs you can make a claim easily through our online portal, you can call our Aussie team 24/7/365 and talk to someone direct, or send us an email.
HAPPENED?We’ve worked as hard as possible to remove the jargon and just get to the dang point on what you are and aren’t covered for.